Stronger Support, Smarter Offices: Filipinohomes Trains Secretaries via Zoom

PHILIPPINES – Filipinohomes, the country’s largest real estate network, convened administrative staff nationwide for Part 1 of its Secretaries Training on June 27, 2026, at 9:00 AM via Zoom. The virtual classroom sharpened essential office management skills to support the network’s expanding operations.

A Morning Devoted to Administrative Mastery

The session opened with founder and CEO Anthony Leuterio, who reminded participants that secretaries form the silent engine of every high‑performing office. His message framed the training not as a routine task but as a career investment. The room of virtual faces reflected a workforce eager to grow.

May Antonette Leuterio, COO and Rent.ph Managing Director, followed with practical strategies for streamlining daily workflows and managing time effectively. She emphasized that a well‑organized desk directly contributes to faster client response and fewer transaction errors. Participants took notes as she shared templates and checklists.

Robert Joni Laurente, Rent.ph Product Manager, joined the lineup to introduce digital tools that simplify document tracking and inter‑department communication. He demonstrated how technology can turn repetitive tasks into automated processes. The session blended inspiration with hands‑on practicality.

Building the Backbone of a Growing Network

Filipinohomes now operates 144 offices with over 35,000 agents, and the administrative load multiplies with each new branch. The network recognizes that skilled secretaries are vital to keeping the entire system running smoothly. Without them, agents lose focus and clients feel delays.

The training covered document management, client‑inquiry handling, and office coordination methods that reduce bottlenecks. Speakers emphasized the importance of clear communication when acting as the bridge between agents, managers, and external partners. Well‑trained support staff help maintain the network’s reputation for reliability.

Participants learned how to organize files for quick retrieval, a critical skill when servicing hundreds of property transactions. The curriculum also touched on professional email etiquette and phone protocols. These seemingly small details collectively shape a client’s overall experience with the company.

A Two‑Part Series with Part 2 Coming

Part 1 laid the groundwork, and Part 2 is already scheduled for June 29 at 1:00 PM, again via Zoom. The follow‑up session will dive deeper into advanced record‑keeping and digital reporting tools. Both sessions together form a comprehensive package aimed at elevating administrative standards network‑wide.

The decision to split the training allows participants to absorb the material and immediately apply it before returning for the next module. Organizers believe this approach reinforces learning and gives staff time to identify real‑world challenges they can bring to the second discussion. The goal is sustained improvement, not just one‑time instruction.

A Culture of Lifelong Learning

This Secretaries Training aligns with a series of capability‑building activities that Filipinohomes has conducted throughout June. From leadership masterclasses to product knowledge seminars, the network invests heavily in its people. Every role, from agent to administrative assistant, benefits from structured development.

By pouring resources into support staff, Filipinohomes ensures that growth is sustainable. The network understands that as it pushes toward 150 offices and beyond, a strong administrative backbone is non‑negotiable. The secretaries who attended Part 1 are now better equipped to carry that weight, and Part 2 will only add to their confidence.